Frequently Asked Questions - Wakit Grinders

Wakit™ Grinders FAQ

1. How do I clean my Wakit™ Grinder?

For routine cleaning, use a small brush or a dry cloth to remove residue. For a more thorough clean, use a moistened alcohol towelette. Avoid water or liquids inside the grinder.

2. Can Wakit™ Grinders handle sticky or wet herbs?

Wakit™ Grinders excel with dry herbs. For sticky or wet herbs, drying them out first ensures optimal performance and prevents buildup.

3. What should I do if the ball & chain in my Wakit™ Grinder breaks?

Wakit Grinders can handle sticky herbs effortlessly. However, the ball and chain might occasionally break depending on your herbs’ coarseness. Replacement chains are available for purchase on our website. https://www.wakitgrinders.com/product-category/accessories/

4. Is the ball & chain the same for Wakit™ Grinders and Rollbotz™?

Wakit™ Grinders and Rollbotz™ each use a different ball and chain, so make sure you purchase the one designed for your product.

5. How do I remove a piece of the ball & chain remaining on the spindle?

Carefully pull up and away the left-over chain using a set of pliers. If a sphere is left in the spindle, you will need to use a flat screwdriver to pop it out.

6. How do I replace a broken ball & chain?

The ball & chain contains an odd number of spheres. Holding the ball & chain on both sides count the number of spheres to ensure the very middle sphere is pushed into the spindle. Having an equal number of spheres on each side of the spindle ensures balance for the product to work at top performance.

7. How long does the battery last on a Wakit™ Grinder?

A full charge provides several grinding sessions, typically grinding 3 to 5 grams of herbs per charge. Usage patterns and herb density may affect battery life.

8. Is there a warranty for my Wakit™ Grinder?

Each grinder comes with a six-month limited warranty against manufacturer defects, excluding misuse, accidents, or wear and tear. Make sure to register your product within 14-days of purchase at our website https://www.wakitgrinders.com/my-product-registration/

9. Are Wakit™ Grinders and RollBotz™ compatible with each other?

Yes, they are designed to complement each other. Wakit™ Grinders fine-tune the grind, and RollBotz™ automates filling and packing.

Rollbotz™ FAQ

1. How does RollBotz™ make rolling easier?

RollBotz™ automates the rolling process. Fill the device with herb, place a pre-rolled cone, and RollBotz evenly grinds and packs the herb filling the pre-roll.

2. Can Rollbotz™ handle sticky or wet herbs?

Rollbotz™ does excel with dry herbs. For sticky or wet herbs, drying them out first ensures optimal performance and prevents buildup.

3. Can I use different sizes of rolling papers with RollBotz™?

RollBotz™ works with most standard-sized pre-rolled cones and papers. Check the user manual for compatibility details.

4. How do I clean my RollBotz™ device?

Clean by removing leftover herbs and using a soft brush. For residues, use a moistened alcohol towelette. Avoid water or liquids.

5. What should I do if the ball & chain breaks?

Rollbotz™ can handle sticky herbs effortlessly. However, the ball and chain might occasionally break depending on your herbs’ coarseness. Replacement chains are available for purchase on our website. https://www.wakitgrinders.com/product-category/accessories/

RollBotz™ includes a six-month limited warranty covering materials and workmanship, not covering misuse, accidents, or wear. Make sure to register your product within 14-days of purchase at our website https://www.wakitgrinders.com/my-product-registration/

10. Are Wakit™ Grinders and RollBotz™ compatible with each other?